Smooth dark writing. Smoothness. Smoothest, darkest writing vs. other BIC mechanical pencils. Durable eraser. Refill Tube: 12 leads + 5 erasers. Strong lead that erases cleanly. Easy lead advance. Soft comfortable grip. Retractable tip. Perfect for standardized tests. BIC Performance Policy (US and Canada): If you are not satisfied with the performance of this product, please return it to BIC and we will gladly replace it at no cost to you. www.bic.com. Pencil made in China and lead & eraser made in France.